INTENT DETECTION + AI AGENT + VIDEO CHAT

Digital Walk-in Sales Consultations

Uptok delivers high-touch, consultative selling on your websites, apps and kiosks.
Our AI engage serious buyers into step-by-step consultations, seamlessly escalating to your human experts when it’s time to close.

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Video Chat on iPad
Video Chat on iPad
Video Chat on iPad
Video Chat on iPad
Video Chat on iPad
Video Chat on iPad

Video
Commerce

Conduct 1-on-1 video shopping consultations with the most serious shoppers on the website. Increase revenue with higher conversion and improved average order value. Cross-sell, upsell and combat cart abandonment.
UPTOK FOR E-COMMERCE

Video Lead Generation

Turn anonymous visitors into warm leads with a face-to-face conversation. Pre-qualify potential high-value customers. Configure, price, quote or just book the next meeting.
UPTOK FOR SALES LEADS

Video
Clienteling

Treat your most valued customers exclusively with a human-first digital experience. Greet them by name and serve face-to-face. Offer a premium, white-glove service to luxury brand customers.
UPTOK FOR CLIENTELING

Curated Virtual Consultations

After all, the best digital experience is a human experience. Increase your customer lifetime value with high-touch video sessions as they browse through your website.
UPTOK FOR EXPERT CONSULTATIONS

Video
Customer Service

Offer premium care to customers over video for onboarding, installation and troubleshooting. The ultimate post-purchase experience can help minimize potential returns while improving satisfaction.
UPTOK FOR CUSTOMER SERVICE

RUN THE SHOW LIKE A PRO

The Ultimate Persuasion Station

Smart queue
Prospects requesting a session
Customer info card
Capture info during session
High intent customers
Stream and greet
Suggest products
Upsell, cross sell...
Customer's activity
Follow along their journey
Discount Codes
Personalized, fully integrated
A modern and intuitive workspace lets you run the show like a pro.

SUCCESS STORY

A health revolution with the human spirit at its core

Each health-seeker's journey is unique, and their brand experience should be too. Uptok's Video Consultation platform allows PoLon's nutritionists to help customers in real-time to answer questions and offer advice.
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SUCCESS STORY

Bringing the dispensary to living rooms of cannabis customers

Uptok partners with Mission Dispensaries to pilot the ultimate online human-to-human shopping experience for cannabis customers. The results are game-changing for the future of Cannabis shopping.
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SUCCESS STORY

Personalization gone hyper-personal for B2B bulk orders

In a niche market like customized business gifts, JustCandy understood the opportunity to overcome the hesitation that results in cart abandonment and root it all in an outstanding human-first customer experience.
READ SUCCESS STORY
Uptok's Co-founder, Emily offers a wakeup call to all eCommerce businesses.

Enterprise-Ready

The most customizable Live Video Sales Solution on the planet
Custom intent detection 
unique to your business
Customizable customer's experience
GDPR Compliance and 
enterprise security
Privacy & consent management
Seamless integrations with your text chat
Extensive audio & video settings
Remote video routing by 
location or specialty
Any language with customizable messaging
Dedicated agile team for 
fast integrations
Everything is on the menu.
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Uptok's intent awareness technology is very powerful in serving customers who need help with their last minute questions before making the leap to conversion.

Erik Mandell — CEO - Just Candy
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It is a very intelligent platform. What I love about Uptok is how dedicated the team is to make their customers successful.

Jakub D., Ecommerce — LG Brand Store
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We are excited about the prospects of our strategic partnership with Uptok in bringing our value proposition to life at a whole different level.

Andrea Ghirardi — CEO L-Nutra Europe
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Uptok enabled our budtenders to offer a personal approach that they hadn't been able to provide before.

Kristie Shaw — VP Store Ops - Mission Dispensaries
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Our customer success team will be there every step of the way to rehumanize your shopper's experience.
Solutions
Video CommerceVideo Lead GenerationVideo ClientelingCurated Virtual ConsultationsVideo Customer Service
Ideal for
Health & WellnessReal EstateLuxury CannabisFashionAutomotiveJewelry Beauty & CosmeticsFurniture & Home
Success Stories
Just Candy » B2B CommerceMission » CannabisProLon » Health & WellnessLG Store » Brand Experience
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