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Our highly sophisticated algorithm looks for active shoppers with the highest intent to buy. You can greet them with a non-intrusive silent video stream, indicating that you are available to help.
Shoppers can use audio and turn on or turn off their camera. It's up to them. The session starts immediately if a salesperson is available. If everyone is busy, the request will be held in the queue with a timer.
Run high-quality video sessions from anywhere. You can create a nice ambiance that speaks your brand. The key is to serve the shopper with passion and personality.
The shopper's activity is available so that you can assist them with context. View which products they have visited. All session history is archived in accordance with your privacy policy and terms.
Start a relationship with your customers as you put a face to the name. This is the purest form of your first-party customer database, built with their consent in accordance with CCPA & CalOPPA, GDPR, and ePrivacy.
Product recommendations appear to the shopper in a nice pop-up above the video. You can up-sell, cross-sell, or help curate their order item by item.
Based on a predefined criteria, have the sales team generate personalized, single-use discount codes and send it to the shopper to close the sale. The code will be ready for redemption in Shopify.
